Orders Shipping
How soon will my order get to me?
Excited to get your hands on your new goodies? We totally get it! Here's the scoop on your delivery timeline:
⏱️ Orders placed before 3:00 PM (GMT+8) are packed and processed within just 1-2 business days.
📧 We'll shoot you a tracking email the moment your order ships, so you can watch its journey to you!
Your Order's Journey:
- Order Confirmation - You'll get this right away (check your inbox!)
- Processing - We're carefully preparing your items (1-2 business days)
- Shipping - Your package hits the road, and you get tracking details
- Delivery - The exciting moment when your order arrives!
Delivery times vary based on your location after shipping.
Is free delivery really available?
Yep, standard international delivery is totally free—no extra cost there.
Orders & Returns
How easy is it to return something I'm not happy with?
Not loving what you received? No worries! We want you to be completely satisfied with your purchase. Here's how our returns work:
- You have 30 days from delivery to send items back
- We'll process a full refund to your original payment method
Need help with your return? Any question, we’re ready!
Can I return a Pact Case if I bought it from another platform?
Great question! Here’s the thing: Pact Case is only sold through our official website. We made this choice to keep things simple and better for you—think 100% authentic products (no knockoffs!), direct support from our founder Ling, free shipping on every order, and secure checkout with all your go-to payment methods (Credit Card, Apple Pay, PayPal, and more).
Since we don’t sell through other platforms, returns for items bought elsewhere aren’t something we can handle. But if you grab yours from pactcase.com, we’ve got your back with our usual return policy.
Travel & Safety
Are pill container doctor-recommended, legal, and safe?
Lots of folks use pill organizers—and research backs it up! In a clinical trial reported by the National Library of Medicine (NLM), over 80% of 960 people taking blood pressure meds used at least one way to organize their pills. So it’s made with durable, food-grade, BPA-free materials, so you can feel good about using it.
Traveling soon? Worried about managing your meds on the go?
Pact Case has your back - 7 oversized compartments hold a week’s pills/supplements. Ditch messy bags—its secure seal keeps meds dry and spill-free.
Now, when it comes to travel rules: The Transportation Security Administration (TSA) doesn’t require prescription bottles, but states have their own labeling rules to follow.
Quick Travel Tip: Grabbing an extra pharmacy label is a smart bet or take a quick photo of their prescription labels before leaving home – just in case airport security has questions.
How To Use Pill Case?
Just how many pills can the Pact Case actually hold?
Pact Case weekly pill organizer has 7 oversized compartments—one for each day. And each day’s compartment is split into 3 smaller sections (labeled 1, 2, 3) to keep your doses organized.
Each individual compartments can fit up to 36 tablets/20 capsules standard pills (6-12mm), 6 tablets/4 capsules extra larger (20mm+) (like vitamin D or fish oil capsules), or even 60 small prescription tablets (6mm). It all depends on the size of your pills, but the idea is simple: you can tuck the same dose into sections 1, 2, and 3 for your daily needs.
Pill Capacity Guide
| Pill Type Category | Estimated Capacity |
|---|---|
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Small Tablets (6mm)
Like some birth control pills, and small prescription tablets.
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Standard Tablets/Capsules (6-12mm)
Like standard aspirin, acetaminophen, ibuprofen, and many prescription tablets.
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Large Tablets/Capsules (12-20mm)
Like multivitamins, calcium supplements, and some prescription medications.
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Extra Large Tablets/Capsules (20mm+)
Like Fish oil supplements, some prenatal vitamins, and certain prescription medications.
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Tips for Using Your Pill Organizer:
- Mix & Match: These are estimates for pills laid flat in an organized manner. If you're putting different sized pills into one compartment, remember that the capacity will be limited by the largest pills you include.
- Easy Access: Don't pack compartments so full that pills are difficult to remove. This is especially important for those with limited hand dexterity.
Have more questions about using your Pact Case pill capacity? Check out our complete pill capacity guide.
Wondering how to clean your pill case? It’s easy!
You can wipe it down with an alcohol wipe, or rinse it with soapy water. Just make sure to rinse it well and let it dry totally before putting your pills back in. Oh, and stick to hand washing—no need for the dishwasher here!
Stiff hands making taking medicine tasks tricky?
Pact Case pill box organizer works for you! We get it—especially on those "extra stiff" mornings or nights. That’s exactly why Pact Case was designed with you in mind.